Questions
Frequently asked questions
If your question isn’t here, message us on WhatsApp.
Do you charge for a quote?
No. Quotes are free with no obligation. You only pay once you decide to book and we confirm availability and the final price.
What payment methods do you accept?
We accept bank transfers, deposits, and credit or debit cards. For extended financing options, ask which banks are available when you book.
Is booking with a tour operator more expensive than booking online?
Almost never. We work with airline and wholesaler fares, and often access options that do not appear on public search engines. We also compare routes and conditions so you can choose clearly.
Can I change or cancel my ticket?
It depends on the fare you bought. Before ticketing we always explain what your ticket allows: whether changes are permitted, the penalty, and whether it is refundable. If you need flexibility, we can offer fares that include it.
Do I need a visa for my destination?
It depends on your nationality and destination. We advise you on the requirements and issue the travel insurance consulates ask for, but the visa application itself is submitted by each traveller at the relevant embassy.
Do you operate the tours yourselves?
Activities are booked through our excursions platform, which works with vetted local operators in each destination. We help you choose which ones are worth it and fit them into your itinerary.
Do you serve clients outside Honduras?
Yes. We work over WhatsApp and email with clients in the United States, Spain, Central America and wherever you are. We issue tickets departing from any country, and we also buy tickets for relatives travelling from somewhere else.
How far in advance should I book?
For high season (December, Easter week and July) we recommend three to six months. For the rest of the year, four to eight weeks usually gives good fares. Popular tours and tickets sell out before flights do.
Tell us, where do you want to go?
Share your destination, dates and who is travelling so we can start preparing your proposal.